Do you have any questions?
You can find assistance and information to help you with your LG phone and LG Mobile.com website.
Best FAQ
General
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I experience the site error in LGmobile.com repeatedly. What should I do?
If you submit the error details by selecting “Support > Contact Us” menu, we will try to fix the problem as soon as possible. Please specify the following details for prompt processing, when you submit the error report.- Time error occurred: 2008.03.12 09:30pm- Action before error occurred: Menu clicking and so on.- If you can see the [Debug] button in the error page, click the button. Then select the displayed message and copy and paste it on the Contact Us screen.We will always endeavor to provide an efficient and convenient service.
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How can I register (authenticate) my phone?
You can register your handset in “My Page > My Profile” or My History after log-in.
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What is the Gallery?
The Gallery is space where the latest LG handsets are displayed, of which LG Electronics sell world wide. If you click the handset image or handset Flash, you can move to the micro site of the selected handset. The micro site offers a great experience for customers.
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How can I recommend the mobile phone to a friend of mine?
Click [Tell a friend] on the View Details of the Mobile Handset page, and input the related information, then, click the [Send] button. An E-mail containing LG mobile handset information will be sent to your friend.
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How can I check the phone or contents in the Wish List?
You can check the saved information from “My Page > My Wish List” located at the top of the page after log-in.
Mobile phone & Accessories
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Accessories for the purchased LG mobile handset cannot be found in the product accessory list.
Sorry for any inconvenience in using the LGmobile web site. Unfortunately, the list of accessories is not served for all LG handsets. We are continuously updating the information on LG mobile handset accessories pages and endeavor to provide as current information as possible.
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I cannot find my LG mobile phone on the product phone list.
Unfortunately not all mobile content downloads are available for all LG handsets. We are continuously updating the mobile contents that can be used for your LG handset, and we will exert our best efforts to provide the mobile contents for LG handset that you are currently using. We apologize again.
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I need help with the functionality and usage of LG mobile handset.
If you have an enquiry about your handset’s function and usage please refer to the manual that is enclosed in you LG handset box. If you are still experiencing any issues then please use “LG Mobile Phone Enquires” service at the bottom of the Support main page. Alternatively, we recommend you to visit http://gb.lgservice.com to fix the problem.
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I need help about functions and usage of LG mobile handset that I use.
Regarding the function of the handset accessories, please refer to the manual that is enclosed with the LG mobile handset. If you still have any inconvenience, please use “LG Mobile Phone Enquires” service at the bottom of the Support main page.Or, we recommend you to visit http://gb.lgservice.com to fix the problem.
Contact Us
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